From Hours to Minutes: How Manuport Logistics Accelerated Rate Quoting with Okargo

Operating in a fast-paced global freight environment, Manuport Logistics must respond quickly to constant requests from customers, suppliers, and partners worldwide. For Renaud Guttinger, Managing Director at Manuport Logistics Indonesia, speed and accuracy in ocean freight pricing are non-negotiable.

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Before adopting Okargo, teams were spending two to three hours every day checking rates across multiple carriers. The process was time-consuming and made it difficult to maintain a clear, consolidated view of the market. What Manuport needed was a rate management tool that could both save time and provide reliable port-to-port visibility.

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Okargo delivered immediate impact. Today, the same work takes just 10 to 15 minutes, freeing teams to focus on customer service rather than manual rate checks. With access to port-to-port rates enriched with transit times, shipping lines, and transshipment information, teams can secure bookings faster and respond to customer requests with confidence.

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The platform has also proven valuable in complex operational situations. During periods of congestion at major European ports, Okargo helps Manuport quickly identify and propose alternative routing options, such as diverting shipments from Antwerp to ports like Le Havre or Rotterdam.

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Asked what would happen if Okargo were no longer available, Renaud is clear: the loss would be significant. Reduced flexibility and slower response times would directly impact customer satisfaction.

In three words, he sums up Okargo as easy to use, affordable, and very quick — a tool that has fundamentally changed the way Manuport Logistics approaches rate quoting and customer relationships.